Knowledge Base

Water & Sewer

Water & Sewer


NOTICE: Change to Utility Account Policy

Due to a high rate of occupancy changes and the additional administrative work required to process these changes, be advised that effective December of 2019, utility accounts will no longer be put in tenant names. However, utility accounts occupied by a tenant can be put under the name of a property manager, if preferred. Tenants, who were previously signed up for Pre-Authorized payments, will need to arrange for other payment methods. Bills can be paid by online banking, debit, cash, cheque or at any local bank. To ensure online payments are applied correctly, please verify that your account number matches with how it appears on your current water bill (excluding the first zero and the decimal point).

For owners/property managers wanting to calculate a final water bill for their tenants that have moved out on a date outside of our billing cycles, we have created an online final bill estimator.  Online final bill estimator and further information can be found here. 

Updated 5/8/2025 1:45 PM
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