Knowledge Base

Transit Tips

  • To get the group booking discount, all passengers must be going from the same place and only be booked by one person.
  • The mobile application gives notifications but you can view the shuttles location once you are the next pick-up after you press “begin trip” on the trip window.
  • Trips can be booked up to 7 days in advance. If you need a return trip try to book both trips at once, ensuring a ride home. You can always cancel a ride for free but if the shuttle is fully booked later in the day, you may need to find alternative transportation options to return home.
  • Drivers will help people that visibly need help at the shuttle but will not assist riders to or from a person’s door.
  • The cash fare is exact cash only. If a return trip is booked, separate payment is required per trip.

  • Remember to be flexible, give yourself extra time.
Updated 5/29/2025 4:06 PM
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