Knowledge Base

*Full refund will be issued if a program is cancelled by Winkler Parks & Recreation.

• All refunds subject to a $25.00 administration fee.
  

• Requests for refunds must be accompanied by the Original Receipt and requested at least 2 business days prior to the start of the program/rental. 

• Refunds requested after the start of the program will be considered only for compassionate or medical reasons (documented in writing  by the attending  physician) and will be considered on a proportionate ratio of fees paid to classes/days attended. 

• Payments made by Credit Card will be reversed. 

• Payments made by Cash, debit or cheque will be refunded by Cheque and will be mailed out from the City Administration Office with in four to six weeks. 
  

If you are requesting a refund, please fill out and return the form below along with the original receipt.

PROGRAM & FACILITY RENTAL REFUND REQUEST FORM